Shipping Policy

Shipping Policy – Zavex

At Zavex, we are committed to shipping your orders quickly and efficiently to ensure your satisfaction.

1. Order Processing Time
All orders are processed within 2 to 3 business days after payment confirmation. You will receive a confirmation email with your order details once it has been shipped.

2. Delivery Timeframes
Delivery is estimated between 5 to 10 business days from the date your order is processed.

3. Shipping Fees
Shipping fees are automatically calculated at checkout based on the weight, volume, and destination of your package.

4. Shipping Carriers
We work with trusted carriers to ensure fast and reliable delivery, including La Poste, Colissimo, Chronopost, DHL, and UPS.

5. Order Tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow the status of your delivery in real time.

6. Delivery Issues
If you do not receive your order within the estimated time, please contact our customer service at contact@zavex.org. In case of loss or delivery issues, we will open an investigation with the carrier.